Srn has established an excellent service network to provide fast after-sales service for customers across the country. In 90% of the time, we deliver components within 24 hours, effectively minimizing costly downtime. In order to quickly respond to customer inquiries and provide close service support to each region, in 90% of the cases, we will send maintenance personnel to the customer site to confirm the situation within 24 hours. With the tenet of "Customer First", we will first send out maintenance personnel, then quote the principle, and provide remote assistance to make every effort to ensure the normal production of customers. Our maintenance personnel have extensive machine knowledge to handle faults properly. Quickly and meticulously respond to all aspects of people, things and information, and provide "OKUMA is always at your side" peace of mind.